Terms

Terms of service

Plain terms for consultations and programs at the practice.

Nutrition guidance, not medical care

Advice here supports, and does not replace, your physician. We do not diagnose disease or change prescribed medication.

Fees and payment

Program fees are listed on the services page and payable before the assessment. The 24-week program may be split into two payments on request.

Cancellations and refunds

Cancel within seven days of starting a program, having attended only the assessment, and we refund the balance minus the single-consultation fee. Missed sessions with less than 24 hours' notice are chargeable.

Your responsibilities

Give us accurate history, reports and medication details, and tell us promptly about new symptoms or diagnoses.

Emergencies

This is not an emergency service. For urgent symptoms, contact your physician or the nearest emergency department.